Terms & Conditions
About these website terms
Last updated: 24 October 2026. This website is operated by The Will Keeper Limited. Contact info@thewillkeeper.com or 07756 987538. These terms cover use of this website. Any paid service is subject to the scope, price and engagement terms supplied separately before you agree to proceed. Website information is general and does not replace advice based on your circumstances.
Using the website and arranging services
Please use the website lawfully, provide accurate enquiry details and keep any account credentials secure. Do not attempt unauthorised access, introduce harmful software or misuse other people’s information.
A free introductory call is an opportunity to discuss your needs; it does not commit you to a paid service. Published starting prices are guides. Your written quote or engagement terms will explain the agreed work, total fees, payment timing and any separate third-party charges.
You may read, download and print website content for personal use. Please obtain permission before reproducing it commercially. Third-party links are provided for convenience; those providers are responsible for their own services and terms.
Your rights and getting help
Nothing in these website terms limits your statutory consumer rights or excludes liability that cannot lawfully be excluded, including for fraud or death or personal injury caused by negligence. Paid services must be provided with reasonable care and skill. Applicable cancellation and refund rights remain available.
For questions or complaints, email info@thewillkeeper.com with your name, the service concerned and the outcome you are seeking. We will review the matter and explain the next steps. Changes to these website terms do not retrospectively alter an existing service agreement.